Privacy Policy

Who We Are

At ecopow, we are committed to maintaining the trust and confidence of our visitors to our web site. In particular, we want you to know that ecopow is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. We just don’t do that sort of thing. But just in case you don’t believe us, in this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

Types of Data We Collect

Website Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can accept the cookies when you first visit the site and change your preferences using the settings link on any page located at the bottom left hand side or through your web browser.

Transactional

When you buy any of our services we collect information from you including your name, email address and postal address. We will use the information to send you invoices, reminders, and payment received notifications. We will keep your information for as long as we need to fulfil a contract with you ie. you are a customer

Sharing of Data

We don’t sell your data or share it with anyone for marketing purposes. We pass your data securely to carefully selected third parties for operational reasons such as our accounting software and payment gateway providers for the purpose of providing you with an invoice or taking a payment for an invoice for services. If you use the support portal powered by Freshdesk we may share your email address and Name with the Freshdesk software to provide the service. If you have a domain registered your domain registration data is held with the Registrar Netearthone

Access to Your Personal Information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection department [email protected]

Changes to This Privacy Notice

We may change this notice from time to time if we do will will notify you by email if you are still a customer and we still have your email address